Refund policy
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Returns, Exchanges & Refunds
7-Day Returns
You have 7 days from the date of delivery to return your order — for any reason. If the colour isn't what you expected, the set doesn't suit your room, or you simply changed your mind, you can send it back.
No explanation needed. Just tell us within 7 days.
What can be returned
Items must come back unused, unwashed, and in their original packing, with all pieces of the set included and tags intact.
For hygiene reasons we cannot accept:
- Products that have been used, slept on, or washed
- Sets with pieces missing
- Products returned after the 7-day window
- Products returned without the original packing
How to start a return
Email help@decorbajar.com within 7 days of delivery with:
- Your order number
- The reason for return
- Photos of the product and the invoice
We'll confirm your return and share the return address by email. Please wait for that confirmation before shipping anything back.
Reverse shipping
You arrange the courier, and we reimburse the cost.
Book any standard courier service, keep the receipt, and share the docket or AWB number with us by email. Once the parcel reaches us and passes inspection, we credit the actual courier charges back to you along with your refund.
Please pack the set properly so it arrives in resaleable condition. We're unable to reimburse shipping on parcels that arrive damaged in transit due to inadequate packing.
Colour and size variation
Our sets are printed and stitched in small batches in Panipat. In line with accepted textile standards, a variation of up to 2% (+/−) in size, and minor variation in shade between batches or from what you see on screen, is normal and not treated as a defect.
Screens differ. If exact shade matters for your room, email us before ordering and we'll describe the colour honestly.
Exchanges
You can exchange a set for a different size or a different design within 7 days, subject to availability.
- If the exchange item costs more, we'll send a payment link for the difference
- If it costs less, we refund the difference
- Reverse shipping for exchanges follows the same rule as returns — you arrange it, we reimburse.
- Where the exchange is needed because we sent the wrong item, we cover shipping both ways in full
Refunds
Once your return reaches us and passes inspection, we initiate the refund.
The amount is credited to the same account used for the original payment — UPI, credit card, debit card or net banking. Refunds cannot be issued to a different account or as cash.
After we initiate it, the credit typically appears in 4–8 days. The exact timing depends on your bank and payment gateway, which are outside our control.
Your reimbursed reverse shipping charge is credited together with the refund.
Order cancellation
You can cancel any order free of charge before it is dispatched. Email us with your order number and we'll refund the full amount to the original payment method.
Once an order has been handed to the courier it can no longer be cancelled, but the 7-day return window applies from delivery.
A note from us
Every product sold on Decorbajar is genuine and quality-checked in Panipat before dispatch. We know a bedding set is something you live with every day, and we'd rather take one back than have you keep something you don't love.
Questions: help@decorbajar.com